Your privacy is important to us. This privacy statement explains the personal data Softera Baltic processes, how Softera Baltic processes it, and for what purposes.
Softera Baltic offers a range of products, based on Microsoft Dynamics NAV, Dynamics 365 Business Central platforms. References to Softera Baltic products in this statement include Softera Baltic services, websites, apps, software.
Please read the product-specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions Softera Baltic has with you and the Softera Baltic products listed below, as well as other Softera Baltic products that display this statement.
Personal data we collect
Softera Baltic collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Softera Baltic and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data necessary to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.
How we use personal data
Softera Baltic uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:
- Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
- Improve and develop our products.
- Personalize our products and make recommendations.
- Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Reasons we share personal data
We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to maintain the security of our products; and to protect the rights and property of Softera Baltic and its customers.
How to access and control your personal data
You can also make choices about the collection and use of your data by Softera Baltic. You can control your personal data that Softera Baltic has obtained, and exercise your data protection rights, by contacting Softera Baltic or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:
- Control the use of your data for interest-based advertising from Softera Baltic by visiting our opt-out page.
- Choose whether you wish to receive promotional emails, SMS messages, telephone calls, and postal mail from Softera Baltic by email or phone number
Not all personal data processed by Softera Baltic can be accessed or controlled via the tools above. If you want to access or control personal data processed by Softera Baltic that is not available via the tools above or directly through the Softera Baltic products you use, you can always contact Softera Baltic at the address in the How to contact us section or by using our web form in the Contact Us page?.
Cookies and similar technologies
We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.
Other important privacy information
Softera Baltic collects data to help you do more. To do this, we use the data we collect to operate and improve our software, and services, provide you with personalized experiences and to help keep you safe.